Below are the instructions and video on setting up the HHA
Exchange app for EVV remotely:
Go to your App Store/Play Store
Search "HHA EXCHANGE"
Once downloaded-go to the app
Select SIGN UP
Enter an email address and create a password and enter it twice.
Select Sign up
Once done return to the Main Page
Enter your email address and password you have created.
Click on the three dots on your upper right-hand corner.
Select UPDATE PROFILE
Enter your information.
Select done - Wait for confirmation of caregiver Mobile/Portal ID
Please email the Mobile/Portal ID to EVV@platinumhhc.com so the EVV team can register you to Platinum Home Care.